Terms and Conditions
Effective Date: October 20, 2026
Terms and Conditions
Last updated: July 23, 2020
Please read these terms and conditions carefully before registering with the system
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of these Terms and Conditions:
- Country refers to: Sri Lanka
- SL Customs (referred to as either "Customs", "We", "Us" or "Our" in this Agreement) refers to Sri Lanka Customs, No.40, Main Street, Colombo 11.
- Service refers to the Website.
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the SL Customs regarding the use of the Service.
- Website refers to the Authorized Economic Operator Programme - Sri Lanka Customs, accessible from aeo.customs.gov.lk
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Acknowledgment
These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and SL Customs. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.
Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.
Links to Other Websites
Our Service may contain links to third-party web sites or services that are not owned or controlled by SL Customs. The SL Customs has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the SL Customs shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
Disputes Resolution
If You have any concern or dispute about the Service, You agree to resolve the dispute by contacting the SL Customs.
Termination
We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions. Upon termination, Your right to use the Service will cease immediately.
Changes to these Terms and Conditions
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion. By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms.
Contact Us
If you have any further queries regarding these Terms and Conditions, You can contact us via aeo@customs.gov.lk
Authorized Economic Operator Programme • Sri Lanka Customs
