Privacy Policy
Effective Date: October 20, 2026
Privacy Policy for the website of SL Customs AEO Programme
This Privacy Policy document of SL Customs AEO Programme; accessible from aeo.customs.gov.lk/privacy contains types of information that is collected and recorded by the website and how we use such information. If you require more information about the Privacy Policy, kindly contact us via aeo@customs.gov.lk This Privacy Policy is valid for all the data shared or collected on the Authorized Economic Operator Programme website. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website, you hereby consent to the website's Privacy Policy and agree to its terms.
Information we collect
When you register with the system, we may ask for your contact information, including name, company name, address, email address, and telephone number. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new services, features, and functionality
- Communicate with you, either directly or through the system with updates and other information relating to the website
- Send you emails
Cookies
Like any other website, Authorized Economic Operator Programme's website uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.
Third Party Privacy Policies
Authorized Economic Operator Programme's Privacy Policy does not apply to other websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party servers for more detailed information. It may include their practices and instructions about how to opt out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. Note that Authorized Economic Operator Programme has no access to or control over these cookies that are used by third-party advertisers.
Data Protection
Every applicant company is entitled to view all the data that they have provided related to the application
Authorized Economic Operator Programme • Sri Lanka Customs
